Key Points:
- Cockroaches were discovered on Air India flight AI180 from San Francisco to Mumbai via Kolkata.
- The insects were noticed by two passengers, who were promptly moved to different seats.
- Deep cleaning was carried out during the layover in Kolkata; the flight then continued to Mumbai with no further issues.
- Air India emphasized ongoing fumigation protocols, acknowledging occasional pest entry during ground operations.
- Airline reassures passengers of commitment to hygiene and safety on all routes.
New Delhi: Air India has confirmed that a few small cockroaches were spotted aboard flight AI180, which operates between San Francisco and Mumbai with a scheduled halt in Kolkata. The presence of the pests was brought to attention by two vigilant passengers mid-flight, raising immediate concern.
Prompt Action by Cabin and Ground Crew
Once the issue was reported, the cabin crew acted quickly by relocating the affected passengers to comfortable seats elsewhere in the same cabin. Air India stated the passengers remained at ease for the remainder of their journey.
Upon arrival in Kolkata for a planned fuel stop, specialized ground staff boarded the aircraft to conduct a comprehensive deep cleaning and fumigation. Air India noted that this cleaning was carried out swiftly, allowing the flight to continue on schedule to Mumbai without any further interruptions or delays.
Hygiene Protocols and Airline Assurance
An Air India spokesperson reiterated the airline’s commitment to maintaining hygiene, mentioning that although the aircraft undergoes regular fumigation, occasional pest sightings can occur due to ground operations. The spokesperson assured the public that all necessary steps were taken to remedy the incident and emphasized Air India’s vigilance in upholding safety and cleanliness on all flights.
Passengers on subsequent legs of the journey reported no discomfort, and the situation was handled with transparency and efficiency. Air India closed its statement by reaffirming passenger welfare and the ongoing review of ground handling processes to prevent similar issues in the future.
