SATYA MicroCapital Launches Free-of-Cost Telemedicine & E-Clinic Service to Bridge the Healthcare Gap for Underserved Communities


Owing to the dearth of affordable healthcare infrastructure in India due to which underserved communities are unable to readily access immediate healthcare facilities, SATYA MicroCapital Limited in association with M-Swasth has launched free-of-cost Telemedicine & E-Clinic Service. It is usually a challenge for people living in rural, semi-rural & semi urban areas to visit hospitals and consult doctors for their non-emergency medical issues. At present this initiative will supplement medical support to more than 70 lac people entailing clients, employees of SATYA and their family members.

MOU Signing Ceremony between SATYA MicroCapital & M-SWASTH for launching Free-of-Cost Telemedicine & E-Clinic Service

Telemedicine Service will help SATYA’s clients, and their respective family members to easily connect with a network of general physicians and specialist doctors remotely over a call through their registered mobile numbers for their non-emergency medical needs along with acquiring general information related to any disease.

On the other hand, e-Clinic is essentially launched for providing affordable healthcare consultation services to people in remote areas and will be operated by a Community Health Facilitator (CHF). The CHF will take a note of all medical parameters of the patient visiting the clinic and will then facilitate a video-call or voice call via a Laptop/Tablet Doctors. Once the consultation process is completed, automatic follow-up will also take place through a cloud based digital application, which will also maintain medical records of the patients. Through this initiative of SATYA & M-SWASTH, people will be able to receive completely free of cost Digital OPD and Healthcare facilities through extensive network of experienced MBBS Doctors.

Sharing his thoughts, Mr. Vivek Tiwari (MD, CEO & CIO – SATYA MicroCapital Limited) stated, “Our aim is to empower people and for this, we realize the importance of basic health services. Health is undoubtedly considered as an elementary aspect of one’s good life quality. This collaboration with M-SWASTH has the potential to revolutionize healthcare accessibility for marginalized populations, offering them quality medical care regardless of their financial constraints. We are certain that this service will reach more than 1 crore people living at the bottom of the pyramid in the coming two years. Additionally, this also signifies a significant step towards addressing healthcare disparities and improving overall health outcomes. We at SATYA feel proud that by embracing technology and removing financial barriers, this collaboration will not only empower individuals to take charge of their health and well-being but will also ultimately contribute to a more equitable and inclusive healthcare system.

Mr. Neeraj Maheshwari (CEO – M-SWASTH) said, “We are excited to collaborate with SATYA MicroCapital to address the healthcare needs of underserved communities. This partnership is a significant step towards making quality medical care accessible and affordable for all, ensuring ‘Sanrakshan Swasthaya Suraksha’—good health for everyone, regardless of their circumstances. It’s a big day for us as we take this monumental step towards a healthier future for everyone.