Key Points
- OpenAI’s ChatGPT and Sora platforms are experiencing a widespread outage, affecting users worldwide.
- Majority of complaints in India (82%) and the US (93%) are about the chatbot’s core functionality being unresponsive.
- Users encounter persistent error messages, including “Hmm…something seems to have gone wrong.”
- Mobile app and API integration issues also reported, though less frequently.
- OpenAI has acknowledged the outage but has not provided an estimated time for full service restoration.
New Dlhi: OpenAI’s flagship AI chatbot, ChatGPT, is facing a major global outage, leaving thousands of users unable to access its core features. The disruption, which began earlier today, has affected both the web and mobile versions of ChatGPT, as well as Sora, OpenAI’s advanced text-to-video generation platform.
Outage Details: Who’s Affected and How
India:
A significant 82% of reported issues from Indian users are tied directly to ChatGPT’s inability to respond to queries. Mobile app problems account for 14% of complaints, while 4% relate to API integration—impacting developers and businesses that rely on OpenAI’s technology.
United States:
Over 900 users have reported problems, with 93% citing issues with the chatbot itself. App-related troubles make up 6% of complaints, and 1% of users are experiencing login difficulties.
Global Impact:
The outage is not limited to India and the US; users worldwide are reporting similar issues. The Down Detector platform has seen a surge in outage reports for both OpenAI and ChatGPT, highlighting the widespread nature of the problem.
Error Messages and User Experience
Affected users are encountering a range of error messages, such as:
- “Hmm…something seems to have gone wrong.”
- “A network error occurred. Please check your connection and try again. If this issue persists, please contact us through our help center at help.openai.com.”
These errors are preventing access to both the chatbot and related services, disrupting workflows for students, professionals, and developers alike.
OpenAI’s Response
OpenAI has officially acknowledged the outage on its status page, confirming that both ChatGPT and Sora are down. The company has assured users that they are actively working to resolve the issue, but as of now, no estimated time for restoration has been provided.
What’s Next? When Will ChatGPT Be Back?
At this time, OpenAI has not released a detailed statement or timeline for when full service will be restored. Users are advised to monitor OpenAI’s official status page and support channels for updates.
